How to Use Customer Service to Unlock Business Success

How to Use Customer Service to Unlock Business Success 3:00 to 4:30 p.m. City Hall, 121 N. LaSalle St – 8th Floor, Room 805 Presented by the Better Business Bureau (BBB) One element of every successful business is Customer Service. It's importance should never be underestimated. Nor should it be assumed employees understand it. This presentation by the Better Business Bureau uses the latest research to help businesses understand how customers themselves view customer service, and how a "better business" is defined by customers. All workshops are free and are located in City Hall, 121 N. LaSalle St. unless otherwise listed. To register for a workshop e-mail BACPoutreach@cityofchicago.org or call 312.744.2086. More information here, https://www.chicago.gov/content/dam/city/depts/bacp/Monthlyworkshops/2019februaryworkshopcalendarv2.pdf.