Customer Service – What is missing?

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Name: Customer Service – What is missing?
Date: July 16, 2021
Time: 9:30 AM - 11:00 AM CDT
Event Description:

Customer Service – What is missing?
Presented by Cheryl Hudson-Jackson SBDC Director from YWCA Metropolitan Chicago

This presentation will cover the customer service basics that lead to customer service excellence. This dynamic exchange of tips and tools will include covering the in-person retail and telephone customer service practices that make a difference in retention, loyalty, and revenue for all parties (Business owner, employee, and customer).

The City of Chicago Department of Business Affairs & Consumer Protection offers FREE business education workshops that are now available as WEBINARS. 

www.chicago.gov/businessworkshops
Location:
Webinar
Register here.
Date/Time Information:
Friday, July 16, 2021
9:30 - 11 a.m.
Contact Information:
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Rogers Park Business Alliance
1448 W. Morse Ave.
Chicago, IL 60626
Phone: 773.508.5885
Fax: 773.508.9488
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